This course provides participants with the knowledge and skills to effectively manage and operate an EOC during crisis situations. The course covers many aspects of properly locating and designing an EOC, how to staff, train, and brief EOC personnel, and how to operate an EOC during various situations. It is modular so that it is flexible enough to meet various jurisdictions' needs. Selection Criteria: State and local individuals responsible for developing, staffing, managing, and operating an EOC. Other EOC staff members are encouraged to attend.