4-hour Workshops
Automotive Supplemental Restraint Systems Safety and Hybrid Technology Awareness - NEW
Basic Spanish Expressions for Fire and EMS Personnel
Building Construction:A Firefighter Perspective
Building Construction: Wood Frame-Not Just for Single Family Dwellings Anymore - NEW
Certified Fire District Board Training - NEW
Courage To Be Safe…So Everyone Goes Home - NEW
Developing and Maintaining a Training Program
Dirty Bomb: Recognition and Response
Electrical Problems at Emergency Incidents
Emerging Trends in Fire Department Leadership
Essentials of Fire Department Customer Service
Fast Food Truss Roof Fires - NEW
Field Hydraulics
Fighting Chimney/Flue Fires
Fire Prevention Strategies for Suburban and Rural Communities - NEW
Firehouse Software: Incident Reporting
Firehouse Software: Mobile Occupancy & Inspections Module
- NEW
Firehouse Software: Training Records
Hazardous Materials Incident Response: Reference Materials - NEW
Leadership Based on Values
Managing the Complex Incident - NEW
Motor Sports Safety for your Local Tracks: Are you Prepared?
Mutual Aid and Missouri’s Fire Service - NEW
Outdoor Search and Rescue
Overcoming Temptations and Dysfunctions of Successful Leaders - NEW
Patient Assessment: Core of Patient Care
Pre-Hospital Response to the Effects of TASERS and Excited Delirium
Protection Classifications and Water Supply Program
Revisiting Fire Behavior in Buildings - NEW
Rules of Engagement for Fighting Fires - NEW
Rural Aircraft Crash Operations
Rural Response Safety
Safe Operation of Fire Department Tankers - NEW
Surviving the Routine Structure Fire
Swiftwater and Flood Rescue - NEW
The Worst Call Ever: This could be Your Next Patient - NEW
Understanding Railroad Tank Cars - NEW
Vehicle Technology and Incident Safety
Vehicle Accident Incident Management
Violence Intervention by Prevention for Emergency Responders - NEW
Window of Opportunity - NEW
What Does Agro-Terrorism Have To Do With My Fire Department
and Other Departments In My Community? - NEW
You can’t always get what you want
Automotive Supplemental Restraint Systems Safety and Hybrid Technology Awareness
William "Buck" Heath, Training Officer, Overland Park, KS FD
This class will update the participant on advances made in automotive supplemental restraint systems (SRS) with recommendations for increasing firefighter safety at the scene of vehicle extrications, fires or medical calls involving patients inside a vehicle equipped with SRS. Hybrid technology in automobiles will be addressed in detail, covering several different makes and models of hybrid vehicles. An overview of hybrid technology and operation, general scene safety for hybrids and specific disabling techniques will be covered in the classroom. A hands-on session with hybrid automobiles and light trucks will allow the attendee to see how hybrids operate, and practice disabling the vehicles.
Return to topBasic Spanish Expressions for Fire and EMS Personnel
Dean Martin, Division Chief, Columbia FD
This will be a hands-on participatory course. The instructor will present basic questions most often used when dealing with sick or injured or interacting with Spanish-speaking persons. Students will participate in verbal and written exercises to develop their ability to use the basic expressions. (DFS CEUs 4-Inspector, 4-Investigator, 4-Instructor) (EMS CEUs-Non Core-4)
Return to topBuilding Construction: A Firefighter Perspective
Stephen Gettemeier, Deputy Chief, Florissant Valley FPD and Jason Webb, Assistant Chief/Fire Marshal, Belton FD
Saturday Only: 8:00 a.m.-noon Firefighters, fire inspectors and fire investigators face many challenges in todays buildings. This is the first of a series of courses being developed that will progressively take the student through all the different aspects of building construction. This workshop will discuss common construction practices and techniques used in todays construction. Students will be able to identify the five types of building construction and the difference between them. (DFS CEUs 4-Inspector, 4- Investigator)
Return to topBuilding Construction: Wood Frame-Not Just for Single Family Dwellings Anymore
Stephen Gettemeier, Deputy Chief, Florissant Valley FPD and Jason Webb, Assistant Chief/Fire Marshal, Belton FD
Sunday Only: 8:00 a.m.-noon Every type of use group and occupancy classification can and are being built of wood framing. Every building component element that goes into this type of construction can be of wood or a wood by-product. This class is part of the series of classes developed to assist firefighters, fire inspectors and fire investigators in their duties. This class will “build” a structure through pictures and material samples to show all aspects of this type of construction. (DFS CEU’s 4-Inspector, 4- Investigator)
Return to topCertified Fire District Board Training
Patrick Cronan, Missouri Association of Fire Protection Districts
Saturday Only: 8:00 a.m.-3:00 p.m.
Tuition for this workshop is $90; Discounted rate of $75 for MAFPD members.
This workshop will provide the necessary training and education required for newly appointed fire district board members under Missouri state law. The Missouri Association of Fire Protection Districts has developed the curriculum used in this class to assist new board members in understanding legal liabilities and personal obligations of their position. Topics include: authority of the board, responsibilities, rules, laws of elected boards, elections, and how to preside at a meeting.
Return to topCourage To Be Safe…So Everyone Goes Home
Vicki Schulte, Captain, Fulton FD
This presentation, developed by the Firefighter Life Safety Initiatives Team, is intended to influence the participants toward changing the attitude that firefighter deaths are a normal and acceptable outcome. The program promotes the courage to do the right thing in order to protect firefighters from illness, injury, or Line of Duty Death So that Everyone Goes Home. The presentation examines Line of Duty Deaths both at the state and national level. Firefighters must have the courage to face a multitude of risks in order to save the lives and protect their communities. Their courage allows them to willingly risk their own lives so that others can be saved. A different type of courage is required to stay safe in potentially dangerous situations, avoiding needless risks and tragic consequences. (DFS CEU’s 4-Instructor)
Return to topDeveloping and Maintaining a Training Program
Richard Draper, Academy Director, Grandview FD
During this class students will learn how to identify a department’s
training needs and how to build an in depth yearly training calendar. We will
also discuss and identify training requirements (ISO, OSHA, and NFPA) as they
pertain to volunteer and career departments. Participants will learn how to
delegate training responsibilities and how to encourage good teaching habits,
and proper training documentation in accordance with NFPA and ISO requirements.
We will also discuss other training standards (student to teacher ratio) including
live fire training evolutions. By the end of class, participants will have
the tools needed to develop and maintain a relevant training program for their
department.
(DFS CEU’s 4-Instructor)
Dirty Bomb: Recognition and Response
Michael Jenkins, Training Officer, North Kansas City FD
This workshop focuses
on the knowledge and techniques used to respond to incidents involving Improvised
Explosive Devices (IED) and Radiation. Topics include Recognition and Identification
clues, Area Monitoring, Responder Options, and Personnel Technical and Victim
Mass decontamination. Participants will discuss real life examples of IED’s
and radioactive monitoring equipment that is available to first responders.
Participants will learn techniques of personnel and area monitoring using actual
radiation instruments.
(DFS CEU’s 4- Investigator)
Electrical Problems at Emergency Incidents
Larry Oxley, Senior Training Instructor, Assoc. of Missouri Electric Cooperatives
and Larry Wilson, Specialist Emeritus, MU FRTI
All of us have responded to an incident involving electricity. This workshop will define how to control electricity safely and the dangers present. Topics include, understanding the distribution system, electric meters and what to do with them, transformer fires, handling power lines that are down, and fires in substations. Instruction and video presentations will provide an understanding of how electricity can injure or kill an emergency responder. (DFS CEUs 4-Investigator)
Return to topEmerging Trends in Fire Department Leadership
Dennis Compton, Fire Chief (Retired) Mesa FD (AZ)
This workshop explores emerging trends in progressive leadership development in the fire service. Emphasis is placed on critical leadership, management, supervisory, and training practices that tend to regulate the effectiveness of individuals and organizations. A fire department is only as capable as the officers who lead the system; therefore, developing current and future fire officers is perhaps the greatest contribution we can make to our organizations. Attending this program will help any fire department accomplish that critical goal. This session is a must for all current and future officers. (DFS CEU’s 4-Instructor)
Return to topEssentials of Fire Department Customer Service – CANCELLED
TBA
This course describes the customer service approach. Most firefighters come from the factory with a strong action orientation and a natural inclination to focus more on the hard technical-tactical part of the job, rather than on the soft human stuff. That may explain why, up until now, even though we basically have done a good job with our customers, we have pretty much skipped talking, teaching, and certainly writing about the human aspect of service delivery. The time has come to document some of the basic human relations details involved in fire department customer service.
Return to topFast Food Truss Roof Fires
John Sachen, Hazardous Materials Officer, MU FRTI Instructor of the Year, Delta FPD
The first national awareness of a very serious fire and structural
collapse hazard for firefighters began at 4:30 am, February 14, 2000 as a
report of fire on the roof of a McDonald’s restaurant and the subsequent
line of duty deaths of two Houston firefighters when the roof collapsed.
While information on the Houston fire was quickly circulated and studied,
the hazards of Fast Food Truss Roof Fires have not been eliminated and the
firefighter close-calls continue.
The fact that fast food restaurants are usually not big buildings and that
the fires can burn undetected for 30-45 minutes compound the already serious
nature of these truss roof fires. Further complicating the offensive or defensive
attack decision is the use of the truss area as a machinery space and the twenty
year design life of the fast food buildings–making them virtually throw-away
buildings. Clearly fire service needs a clear understanding of concealed space
fire behavior, collapse indicators and low risk tactics for Fast Food Truss
Roof Fires.
Field Hydraulics
Thomas “Skip” Gauldin, Retired Fire Chief
This “Basic Field Hydraulics” class is designed to give the driver/operator a quick and accurate method of figuring hydraulics problems at the scene of the alarm. This method allows the driver/operator to figure friction loss and calculate engine pressure for hand lines, supply lines, relay and tandem pumping, aerial and high rise operations as well as standpipes and fire pump operations. There are no prerequisites for this class however decent math knowledge is a plus. Suggested materials for the class are paper, pencil, and a calculator. This is a classroom participation class.
NOTE: This class does not deal with the hydraulics formulas that may be required for certification as a driver/operator.
Return to topFighting Chimney/Flue Fires
Richard Anderson, Assistant Chief, Kirksville FD
Chimney fires have increased over the past few years in many locations throughout the country. More people are turning to alternative heating appliances considering the economic times and escalating heating prices. Topics include types of wood burning appliances, types of flues and liners, typical fire problems encountered, methods of extinguishment and agents used, as well as management and placement of personnel from a strategy/tactics viewpoint.
Return to topFire Prevention Strategies for Suburban and Rural Communities
Stephen Gettemeier, Deputy Chief, Florissant Valley FPD and Jason Webb, Assistant Chief/ Fire Marshal, Belton FD
Saturday Only: 1:30 p.m.-5:30 p.m.
Designed for the 97% of Missouri fire departments that protect less than 50,000 people, this course provides those smaller departments with proven tools and tactics to help them meet the fire prevention needs of their communities. Topics covered during the presentation include unique public fire education strategies, fire code adoption and enforcement options, “personalized” risk assessment, building strategic partnerships and cultural change. Through interactive activities, participants will learn to build on others’ successful ideas. (DFS CEUs 4-Inspector)
Return to topFIREHOUSE SOFTWARE: Incident Reporting
Michael Rogers, Regional Account Manager, ACS FIREHOUSE Solutions
Saturday Only: 8:00 a.m.-noon
This workshop is for participants who want to learn more about how to use FIREHOUSE software to report to the state, how to find reports in a system, and how to produce statistical reports and graphs.
Return to topFIREHOUSE SOFTWARE: Mobile Occupancy & Inspections Module
Michael Rogers, Regional Account Manager, ACS FIREHOUSE Solutions
Sunday Only: 8:00 a.m.-noon
This class will introduce you to the FIREHOUSE Software Mobile Occupancy & Inspections Module. Areas covered will include setting up the desktop version of FIREHOUSE Software for the Mobile Inspection Module, setting up the Mobile Inspection Module, performing field code enforcement inspections, pre-incident plans and surveys, and data integration.
Return to topFIREHOUSE SOFTWARE: Training Records
Michael Rogers, Regional Account Manager, ACS FIREHOUSE Solutions
Saturday Only: 1:30 p.m.-5:30 p.m.
This workshop is for participants who want to learn how to use FIREHOUSE software to track trainings and non-incident activity records and to retrieve statistical reports and graphs for the department and the ISO.
Return to topHazardous Materials Incident Response: Reference Materials
Michael Booth, Regional Coordinator, MU FRTI
This workshop will take a look at several different chemical reference manuals and electronic databases. By using several different chemicals the students will become familiar with DOT ERG, Emergency Action Guides, Niosh Pocket Guide, AAR Emergency Handling of Hazardous Materials in Surface Transportation. The students will use CAMEO (Computer Aided Management of Emergency Operations) and learn how to input tier II reports.
Return to topLeadership Based on Values
Richard Carrizzo, Chief, Southern Platte FPD
and Kelly Gerling, Ph.D, President, The Leadership Project
Leadership Based On Values presents a system of leadership development. Using
a real case study, you’ll learn leadership methods for discovering your
department’s values. These methods include surveys, interviews and exercises.
You’ll learn leadership skills to help prevent values from being violated
and for fulfilling them in daily work/life. These skills include inner leadership
skills for mentally preparing for key values situations, and outer leadership
skills for listening to, expressing and resolving values problems. By mastering
this system, you can bring about a departmental future with higher morale,
an improved culture, and enhanced levels of service to the community.
(DFS CEU’s 4-Instructor)
Managing the Complex Incident
Richard “Smokey” Dyer, Chief, Kansas City FD
This workshop will deal with the management of large scale incidents including fires, hazardous materials, mass casualty and other significant emergency responses, and will deal with the practical need to coordinate the decision making, planning and planned implementation between the command post, the emergency operations center and the communications center. This is a class designed for personnel of all emergency response disciplines who potentially would be assigned to the incident command staff, and EOC position and the officer in charge of a communications center. Participants should have previous experience in implementing ICS.
Return to topMotor Sports Safety for your Local Tracks: Are you Prepared?
Billy Hurt, Captain and Jerry Jenkins, Lieutenant, Columbia FD
This workshop will introduce Fire/EMS personnel to the basic needs to perform at a motor sports event, as well as the information and skills they need to perform when dealing with multiple types of race cars. Topics will include general safety operations, hazards associated with different types of racing fuels, vehicle hazards, rescue challenges, hazards in the pit area. We will also discuss NFPA 610, communications, training, ICS and the use of IAP’s for motor sports events. Using several video segments, participants will have the opportunity to see the dangers that the emergency works, drivers, track officials and fans are faced with.
Return to topMutual Aid and Missouri’s Fire Service
Rich Lehmann, Program Coordinator, Blue River Community College
This workshop will provide the participants with a review of local and statewide
mutual aid in Missouri. We will review the changes occurring at the national
level in disaster response and the fire service. Insight into the newly revised
statewide mutual aid program in Missouri and its role at
the national level.
Outdoor Search and Rescue
Gregory Shuster, Assistant Chief, Cedar Hill FPD
This workshop will provide guidelines for organizing and implementing a search and rescue for missing persons in an outdoor setting. Topics will focus on two major aspects: the search and the rescue. Search operation topics will include: search management and resources, preplanning, ICS, lost person behavior, theoretic search probabilities, and search methods including the use of K9 units. Rescue operation topics will include:factors of rescue/recovery operations, health and safety considerations for victims and rescuers, demobilization, documentation, and critical incident stress debriefing. (EMS CEUs-Non Core-4) (POST 4 hrs Technical.)
Return to topOvercoming Temptations and Dysfunctions of Successful Leaders
Donna Forgy, Pro Skills Inc.
The enemy of great is good. The primary reason so few leaders or organizations ever become great is because they get good and they stop. They stop growing, learning, risking and changing. They use their track record or prior successes as evidence that they’ve arrived. Believing their own headlines, the leaders in these successful organizations are ready to write it down, build the manual and document the formula. This mentality shifts their business from a growth to maintenance mindset. This workshop is designed for present and future Chief and Company Officers who wish to know what to avoid as a leader and what to strive for. (DFS CEU’s 4-Instructor)
Return to topPatient Assessment: Core of Patient Care
Douglas Randell, EMS Training Officer, St. Louis FD
This class will introduce a unique, yet simple process to organize your patient
assessment skills. From the First responder to the Paramedic, assessing your
patient should be systematic and consistent. This workshop will reinforce an
alphabet-driven mnemonic that will dramatically increase your ability to assess
your patient.
(EMT CEU’s Module III)
Pre-Hospital Response to the Effects of TASERS and Excited Delirium
Stacy Jones, Field Operations Supervisor, American Medical Response
This workshop will educate the EMS responder on the effects of the TASER® and other electronic control devices. The workshop is designed to provide a basic understanding of how the devices work, as well as dispel some common myths. The participant will also gain an understanding of Excited Delirium, a metabolic state that is believed to be responsible for many In-Custody-Deaths related to electronic control devices deployment, and learn key assessment features for these patients. (EMS CEU’s 4-Non Core)
Return to topProtection Classifications and Water Supply Program
Frank Hoelzeman, ISO
Save costs and win public support by making a change in how your community prepares their public fire defenses. Join members of the Insurance Services Office, Inc. (ISO) field staff as they provide tools and resources needed to improve your community’s ISO rating. This workshop provides an overview of how the Fire Suppression Rating Schedule is used to classify your fire protection delivery system. Your economic development agency can use this classification improvement to attract business to your community. There will also be time in this workshop reserved for questions and answers. Participants will: discuss the elements in the Fire Suppression Rating Schedule used to classify a jurisdiction’s fire defense system, learn about information available to Fire Chiefs that ISO uses in the evaluation, discover where in the ISO to go for help, receive information on equivalencies to use in place of items called for in the Fire Suppression Rating Schedule and discuss how to determine a Needed Fire Flow for a building.
Return to topRevisiting Fire Behavior in Buildings
David Fischer, Training Officer, Nevada State Fire Marshall
This workshop is designed to look at fire behavior in modern buildings. It will focus on NIST drills conducted in early 2000 in buildings in Phoenix. The class will use three videos produced with information gathered at the NIST burns. It will also look at recent incident where firefighters have lost their lives in Coos Bay, OR, Phoenix, AZ, Keokuk, IA and Charleston SC.
Return to topRules of Engagement for Fighting Fires
Bobby Halton, Editor in Chief, Fire Engineering Magazine
Sunday Only: 8:00 a.m.-noon
Effective structural firefighting operations are the result of the application of a set of standard tactical principles. These principles become the foundation for a set of operational “rules of engagement” that serve as the basis for the what, where, when, and how of our basic firefighting battle plan. The rules of engagement also serve to validate, help explain and support the currently popular approach to experience-based decision making. The rules describe the dynamics of why our experiences are sound and valid. Participants will practice real world tactical simulations.
Return to topRural Aircraft Crash Operations
Donald Elliott, Training Officer, Columbia Regional Airport
What will the emergency responders do when they arrive to an aircraft that has crashed off airport property? This class will help emergency responders plan for an aircraft emergency in the rural setting where airport crash vehicles will not be available. Fire fighting operations, aircraft hazardous materials, search procedures, aircraft familiarization and case studies will be used. (POST 4- Technical.)
Return to topRural Response Safety
David Denniston, Training Manager, ESIP Insurance
Accidents involving vehicles responding to, or returning from calls, continue to be the second leading cause of line of duty deaths in the U.S. This workshop explores these trends and offers suggestions on how to reduce the losses. It also explores the unique issues faced by rural departments in the different kinds of equipment, road conditions and membership issues they are faced with.
Return to topSafe Operation of Fire Department Tankers – CANCELLED
Mike A. Wieder, Assistant Director, IFSTA
Fire department water tankers are the most likely type of fire apparatus to be involved in a fatal collision. While they account for only 3% of all fire apparatus in the U.S., they are responsible for 21% of all vehicle-related firefighter fatalities; more than pumpers and aerials combined. There has been an increase in these collisions in recent years. This program focuses on the causes and prevention of these collisions. The information in this presentation was developed during the preparation of a report for the United States Fire Administration and much of it also applies directly to pumpers and aerial apparatus. The presenter is the author of the USFA report.
Return to topSurviving the Routine Structure Fire
Steve Arnold, Fire Chief (Retired), Pattonville FPD
Participants in this workshop will learn how to efficiently read smoke and
fire conditions with an in depth look at pre-flashover and backdraft conditions.
Also covered is an in depth look at fire behavior in the five main types of
building construction, specifically type V and lightweight truss construction.
Numerous scenarios with video clips and fire scene photos are presented for
class participation and discussion. (DFS CEU’s 4-Inspector)
Return to top
Swiftwater and Flood Rescue
Les Crews, Assistant Chief, Monarch FPD
This workshop introduces fire, police, local and state emergency managers, and other emergency response personnel to the problems and solutions of water rescue encountered during seasonal and flash flooding. Topics include the most common and dangerous errors in river operations and how to mitigate them, specific preplanning, resource evaluation, extended logistics, basic equipment needs, new techniques, training considerations, boat types and handling, use of air resources, and principal low to high risk rescue operations. (EMS CEUs-Division IV-4) ( POST 4-Technical.)
Return to topThe Worst Call Ever: This could be Your Next Patient
Jennifer Fletcher, Clinical Development Specialist, Air Evac Life team
This workshop will provide review and discussion of actual cases from the field so that in the event you ever encounter these patients you’ll remain calm and in control! Case review and discussion to include: Difficult airway management, facial trauma, behavioral health emergencies, obstetrical emergencies and critically ill medical patients.
Return to topUnderstanding Railroad Tank Cars
Lane Sekavec, Manager, Union Pacific Railroad
Understanding Tank Cars will provide a basic knowledge of tank cars to help a responder accurately identify tank car types, components and fittings. With this knowledge, response personnel can communicate tank car problems to a knowledgeable resource using accepted terminology. Participants will have hands-on access to all the valves and fittings that would be found on a tank car through the use of a specially equipped trailer. The Union Pacific training trailer will allow the class members to exercise the knowledge they gain from the classroom time. It is equipped with a manway from a general service car as well as protective housings from pressure and chlorine cars.
Return to topVehicle Technology and Incident Safety
Alan Braun, Training Officer, Cole County FPD
This workshop will take you through the safety aspects of a motor vehicle accident. Participants will discuss guidelines to follow from apparatus placement through termination of the incident. Topics include: personnel safety, incident safety, vehicle airbag safety, Hybrid vehicles, new car technology and future concepts of the automotive industry. (POST 4 -Technical, 1-Interpersonal, 1-Legal, 1-Skill.)
Return to topVehicle Accident Incident Management
Troy Mihalevich, Assistant Chief Training, Adair County Ambulance District
The purpose of this course is to train the Emergency Responder in a systematic approach to Vehicle Accident Management and how the Incident Command System can and should be used on every scene no matter the size or number of personnel.
Return to topViolence Intervention by Prevention for Emergency Responders
Dennis Jones, Division Chief, Camdenton FD
This workshop has been developed in response to the growing number of incidents at which emergency responders have been exposed to violence and violent situations.The objective of this class is to provide awareness and understanding to enable the student to develop an attitude and sense of awareness regarding violent situations to assist in their avoiding the dangers associated with these types of situations or actions to take should avoidance be impossible.
Return to topWindow of Opportunity
Greg Mundy, Assistant Chief, Irmo FD (SC)
The emergency scene is dynamic and ever changing, but many times the company falls short due to many factors including the Window of Opportunity. This class is designed to address efficiencies in size-up, smoke reading, fire spread in buildings, tooling/equipping, and stream management within the Window of Opportunity.
Return to topWhat Does Agro-Terrorism Have To Do With My Fire Department and Other
Departments In My Community?
John Fortman, D.V.M, Assistant Chief, Cooper County FPD and Chuck Massengill, D.V.M. MO Department of Agriculture
The purpose of agro-terrorism is to disrupt the economy and demoralize its citizens. This workshop will provide an overview of agro-terrorism and biosecurity, quarantine methods, personal protective equipment, disposal of animals, cleaning and disinfecting methods. More importantly, it will explain how local fire departments and other organizations will be called upon to assist the state and federal agricultural agencies. Remember this could occur anywhere; feed lots, local farms, a zoo, fairs, veterinarian offices, livestock producing, packing and processing facilities, and wildlife population. Certified by the Department of Homeland Security, this workshop qualifies as annual refresher training under the HAZWOPER standard 29 CFR 1910.120. Veterinarian CEUs pending.
Return to topYou can't always get what you want
Scott Ferguson, Deputy Chief, Peoria FD (AZ) and David Hall, Assistant Chief, Springfield FD
You cant always get what you want but you can increase your chances. This activity-based workshop is designed as a fun and interesting way to give students insight into their personality, perceptions and biases in order to assist them in developing their interpersonal and leadership abilities. The class will utilize video, case studies, and practical exercises to engage students in real-life application of their skills. This class is designed for anyone, regardless of their rank or experience, who wants to improve their ability to influence those around them. (DFS CEU’s 4-Instructor)
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